PUBLIC RELATIONS POLICY AND MANDATE
Although the sole objective of a collection agency is to effect maximum recovery of outstanding accounts receivables, the management and staff of GLOBAL CREDIT NETWORK recognize the equally essential need of its clients to maintain and promote the dignity of its patients and the reputation of their institution. Accordingly, health care accounts receive special attention with regard to patient relations. Without compromising results, GLOBAL demands that its employees afford each and every debtor the level of respect that the client itself confers to the people who use its services, and which the community expects from its medical caregivers. We consider ourselves to be representatives of your organization in dealing with the public and, as such, we are as concerned with maintaining your reputation and dignity with the public as our own. Indeed, our years of experience have taught us that maximum results are achieved in conjunction with maintaining good public relations and not through heavy-handed dealings with the patient or consumer. This attitude and policy translates into success in our business goal of account collection, as well as the success in our policy goal of maintaining the positive public image of our clients.